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Return Policy
New merchandise may be
exchanged or returned for refund
with your original packing slip
subject to the conditions listed
below. AmosPC Online reserves
the right to decline any return
or exchange where the product is
not in "like-new" condition.
"Like-new" means the complete
product in the original carton
with all equipment, packaging,
warranties, manuals and
accessories. Returns /
exchanges require an RMA (Return
Merchandise Authorization)
Number, which is valid for 10
days. To obtain an RMA Number,
call Customer Service at
1-866-479-8931, M-F 10am - 7pm,
Sat 10am - 6pm CST, Sunday
Closed. Shipping charges
incurred in connection with the
exchange or return of new
merchandise are non-refundable.
Notebook/laptop computers,
digital cameras/camcorders,
projectors and commercial
products may be returned or
exchanged within 7 days of
purchase, provided the
merchandise is in "like-new"
condition - the complete product
in the original carton with all
equipment, packaging,
warranties, manuals and
accessories. A 15% Open Box Fee
will be charged on all returns
and exchanges unless the product
is defective and is exchanged
for the identical product.
Desktop computers, monitors and
printers may be returned or
exchanged within 30 days of
purchase, provided the
merchandise is in "like-new"
condition - the complete product
in the original carton with all
equipment, packaging,
warranties, manuals and
accessories. A 15% Open Box Fee
will be charged on all returns
and exchanges unless the product
is defective and is exchanged
for the identical product.
Opened software and DVDs may be
exchanged only for the identical
product. Any exchange of opened
software and DVDs must occur
within 7 days of purchase.
All other products not listed
above may be returned or
exchanged within 30 days of
purchase, provided the
merchandise is in "like-new"
condition - the complete product
in the original carton with all
equipment, packaging,
warranties, manuals and
accessories.
All returns are subject to a
re-stocking fee of 15% of the
cost of each Product.
Non-returnable and
non-refundable items
Special buy or clearance
items are not returnable unless
otherwise indicated at the time
of purchase. Service parts,
motherboards and processors may
only be exchanged, and only if
defective, within 30 days of
purchase if in "like-new"
condition. Labor, installation
services, hosting service,
design service, maintenance service, and any shipping
charges are non-refundable.
Refunds will take up to 14
business days to process from
the date that AmosPC Online
receives the merchandise, and
will be credited to the credit
card or debit card account used
for the original purchase.
PLEASE SAVE YOUR PACKING SLIP
Please note that we are not
responsible for expenses, fees
or other costs incurred by our
Customers as a result of
defective or incompatible
products.
For further information
on how to return merchandise
online, click on the following
link:
How to Return an
item to AmosPC Online.
Merchandise is deemed
returned online on the date that
an RMA is obtained provided that
Micro Center receives the
merchandise within 10 days of
the issuance of the RMA.
Merchandise received after the
expiration of 10 days from the
date of issuance of the RMA is
deemed to be returned online on
the date that Micro Center
receives the merchandise, and
Micro Center may exercise the
rights and remedies set forth in
the Terms of Sale including, but
not limited to, the right to
refuse to accept delivery of the
merchandise and to charge the
customer the retail price of the
merchandise plus a handling
charge. |
